About the Book

Digital workforce technology delivers far-reaching benefits for businesses, but when poorly implemented it can also lead to inefficiencies and low staff morale, as well as lost sales and revenue. Adopting a Digital Workforce shares the critical activities required at all levels of an organization to achieve better business outcomes.

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Drawing on their experience of working with organizations across numerous sectors, Maurice Dubey and John Burns offer practical lessons and insights from taking a people-centered approach to change management through digital transformation. Their book should be essential reading for anyone looking to unlock the full potential of a digital workforce.